Create a unique experience for your operation with IT4 360.
Integrate online and physical retail: gain greater inventory visibility, manage your product catalog, apply multiple pricing strategies, access sales data, and centralize all your channels in a single platform.
Our Clients
The ultimate omnichannel solution for retail
We were born to revolutionize retail and have already integrated over 3,000 sales channels, serving hundreds of brands. Make your operations management more efficient by streamlining processes with a focus on both customer and operator experience.
Full channel integration:
Combine e-commerce platforms, physical stores, carriers, CRM, and WMS to create a unified experience for channel management.
Centralized Operations Management:
Control your catalog, pricing, inventory, and orders on a single platform—reducing errors and increasing operational efficiency.
Unified order view:
With an integrated view of the entire logistics operation—from tracking to final delivery—IT4 360 ensures security and transparency, boosting customer trust and improving efficiency in pickups and deliveries.
Inventory Management:
IT4 360 ensures operational integrity with strategic features designed to prevent stockouts at the SKU level, keeping your inventory updated in near real time.
Real-Time Data Analysis:
Over 57 KPIs help you monitor performance and make data-driven decisions, optimizing both sales and operations.
Customization and Scalability:
IT4 360 is adaptable, agnostic, and built on a microservices architecture. It preserves your brand identity regardless of the systems already in use and allows you to manage multiple channel types while maintaining operational simplicity for daily users.
A Complete and Scalable Solution
IT4 360 is a platform designed to scale with your business needs. We are cloud-native and built to handle complex operations of all sizes. Our solution efficiently supports B2B, B2C, and B2B2C models. Optimize every stage of your sales operation with our strategic features.
Flexibility
We are system-agnostic and integrate with the leading solutions on the market, ensuring your entire operation is seamlessly connected from end to end.
Unified Management
Monitor your operation through our dashboard, which provides near real-time insights to support data-driven decision-making.
Marketplace Hub
Centralize and manage your sales across multiple marketplaces on a single platform. Simplify the management of pricing, inventory, and orders while maintaining consistency across all your sales channels.
Carrier Integration
Sync your operation with the leading carriers in the market. IT4 360 enables real-time delivery tracking and label generation, streamlining your entire logistics process.
Returns and Exchanges
Keep your customer service fully integrated with your operation, enabling fast and seamless reverse logistics using the leading solutions in the market.
Proven Results
Our clients already experience the benefits of a complete solution that truly meets the day-to-day needs of both brand operators and end customers.
Average response time:
Percentage of tickets resolved on first contact:
Orders processed annually:
Features
How IT4 Drives Your Business Growth
We offer strategic features designed to enhance all types of operations, regardless of their technological maturity—maximizing the full potential of each system.
Picking & Packing
Direct picking within the platform supports order preparation in both warehouses and physical stores, ensuring that orders reach the final customer accurately. As sales volume grows, the picking process can become complex and time-consuming, potentially delaying dispatch. Typically paired with picking, the packing process involves assembling and packaging the product for shipment. Our features streamline this workflow—enabling dispatch in just a few clicks—while automatically generating tracking labels and simplified invoices (DANFE) at the moment of shipment.
Curation Pipeline
The curation queue is designed to automate the product registration and curation process for integration across your sales channels. Updates can be submitted in a unified and streamlined manner.
Seller Center
We are integrated with the leading e-commerce platforms and provide a comprehensive view of your sellers—from registration details and user access to order flows, best-selling products, types of transactions, alerts for potential data entry errors, and curation of products submitted by sellers.
WMS
We simplify warehouse management by optimizing inventory control, picking, shipping, and slotting processes within your internal logistics. This ensures greater efficiency and reduces operational costs.
Blog
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